Disk Depot

June 5, 2008

Upgrading Your ACARD Duplicator’s Firmware

Author: disk depot @ 1:49 pm

We’ve had a few people asking us how to upgrade the firmware on our range of the popular ACARD duplicators. It’s fairly simple, so here goes!

1. Find Out Your Current Firmware Version

The first thing the drive does when you turn it on is to display the version number of your current firmware on its LCD display. In most cases, you’ll want to upgrade with a newer (higher-numbered) version of the firmware. (Although there are sometimes valid reasons for downgrading hardware to an older firmware revision, we won’t go into that here).

2. Download New Firmware

Next, download the updated firmware files for your specific controller; the following list contains drivers for the duplicators that we stock or have stocked. (These are the latest versions as of 5 June 2008):-

If your duplicator isn’t listed, you may be able to get the latest firmware direct from ACARD’s own firmware download page.

3. Unzip BIN File and Copy it To Data CD

The firmware update comes in the form of a .bin file. (Usually this has been zipped for reasons of space, and you’ll have to extract it first. Later versions of Windows support zip files automatically- they treat zip archives as “compressed folders”, so you can simply open that, then drag the .bin file onto your Desktop or wherever).

You should burn this .bin file so that it is the only file on a data CD. (The “.bin” file is not a CD/DVD image file). The resulting disc should contain one file- something like “FW123S_D.BIN”, or whatever the version for your duplicator is called.

4. Install Firmware

Now turn the duplicator on. Once it’s booted up, hold down the escape button for a few seconds. The duplicator gives a light beep and enters the hidden menu.

Then you select “UPDATE FIRMWARE” using the arrow keys. Put the firmware disc in, wait until the drive’s read/recognised the disc, and then press OK.

Your duplicator will read the disc; if it’s been burned correctly, it’ll tell you it’s found the firmware, and update it. If the disc *hasn’t* been burned correctly, it’ll say “No Firmware Found”.

Once the firmware has been installed, the duplicator reboots, and that’s everything done!

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  1. I have a problem with my ARS-2030T 1-3 duplicator.

    Tray 1 does not record. 2 & 3 are fine but at the end of recording the display says Fail-01 (presumably meaning tray 1)

    We have swapped over the drives and eliminated that the drives are all ok, now updated the firmware and we still have the problem.

    Does anyone know what the problem could be?


    Reply from Disk Depot – [ The first thing we’d suggest doing is to update the firmware on both the controller and on each of the DVD writers themselves. If this doesn’t solve the problem then we’d suggest replacing the three writers. They’re quite inexpensive now and it’s generally best to keep them all as the same model of drive.

    We’ve found that it’s highly unusual for the controller itself to become faulty as there aren’t any moving parts- they usually last a very long time.

    If the drives and/or controller are still under warranty and you purchased them from Disk Depot, please contact us for further support. Hope this helps. ]

    Comment by Wedding Video — February 17, 2009 @ 5:07 pm

  2. I found the problem! The issue lies with he discs I am using to duplicate the latest wedding video I am working on. They are a batch of dodgy discs!

    Comment by wedding video — March 4, 2009 @ 12:16 pm

  3. Hi,

    I have a 1 to 3 acard duplicator, my problem is when powering up i get 1 beep then three beeps then the lcd screen say copier F/W Fail Please Update FW, but i am unable to update holding esc nothing happens, is the controller u/s i have only used it about 20 times. heres hoping somebody can help.


    [ Disk Depot reply; did you buy your duplicator from us? If so, I will forward your details to our technical department so that they can help. ]

    Comment by Paul — November 8, 2009 @ 1:35 pm

  4. Hi, i need to update my firmware for my 1 – 3 duplicator but my model number AEC-7765LD is not on the list of updates. There is an AEC-7763LD can i use that. Thanks in advance for any help.

    Comment by colin jones — February 7, 2010 @ 11:20 am

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